We'd Hate to See You Go!

But we understand if Drop That Pin isn't the right fit

Before You Delete Your Account...

We're a new platform in the adventure tracking space, and we're here to help! Your feedback and experience matter tremendously to us.

Having Issues? Let's Fix Them Together!

As a new platform, we're constantly improving and we respond to user needs as quickly as possible. Whether you're experiencing:

  • Technical difficulties with your adventure site
  • Problems uploading photos or adding pins
  • Issues with payments or account access
  • Feature requests or suggestions
  • Any other concerns or questions

We're here to help and usually respond within hours, not days!

Talk to the Developer Directly

We believe in personal, responsive customer service. Reach out to us directly and let's solve any issues you're experiencing:

Email: dropthatpin.services@gmail.com

Support Page: dropthatpin.com/support

We typically respond within a few hours and are committed to making your experience with Drop That Pin exceptional.

Remember What You'll Be Giving Up:

Your Adventure Sites

All your beautiful adventure tracking pages

Photos & Memories

All uploaded photos and adventure memories

Custom Subdomains

Your unique adventure URLs and branding

Still Want to Delete Your Account?

We understand that sometimes it's just not the right fit. If you've decided to proceed with account deletion, please send us an email with the following information:

Required Information:

  • Username: Your email address associated with the account
  • Subject Line: "Account Deletion Request"
  • Message: Include the exact words "please delete my account"

Send to: dropthatpin.services@gmail.com

Account deletion requests are processed within 30 days. This action is permanent and cannot be undone.

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