We're here to help with your adventure tracking needs
(779) 206-4716
Mon-Fri 9AM-5PM CST
dropthatpin.services@gmail.com
24-48 hour response time
After purchase, you'll receive an email with your dashboard login link. You can also access it from our support page.
Yes! Use your dashboard to update trip details, add pins, upload photos, and manage all aspects of your adventure tracker.
You can upload up to 3 photos per location pin. Photos are automatically compressed for web optimization.
Absolutely! Your adventure tracker has its own unique URL that you can share with family and friends.
Your adventure tracker will expire and be automatically deleted. We do not offer auto-renewal or extensions.
All sales are final. We do not offer refunds under any circumstances.
Our servers operate 24/7 to keep your adventure tracker online and accessible.
Routine maintenance is typically scheduled between 2-3 AM CST. We'll do our best to minimize downtime during these windows.
While we strive for maximum uptime, we cannot guarantee 100% availability. Maintenance periods and unexpected outages may occur.
Important Notice
By using Drop That Pin, you acknowledge that server downtime does not entitle you to refunds or service extensions. Please keep backups of important photos and data.